MOBILE TOOLS FOR THE TELECOMMUNICATIONS INDUSTRY

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Introducing

Modern Field Service Management (FSM) Solution Designed Specifically for Telco

Built on our award winning Kaonsoft Enterprise Mobility Platform (KEMP™) and conceived by a tier-1 telco company, QuickOn™ is a highly configurable, one of a kind mobile solution that will seamlessly integrate into the existing IT construct to modernize organizations across the telecommunications industry.  With ten unique modules encompassing FSM foundational components and cutting-edge features for dispatchers, customers and technicians, QuickOn™ is an innovative tool that will shift the business model from a traditional assistant-care to a more proactive self-service paradigm and drive digital transformation that will:

Lower operational expenditures
Increase customer satisfaction
Boost profitability

Customer App

Decrease service calls and lower OPEX

Enable customer self-care

Streamline consumer touchpoints

Barcode and QR code scan for immediate problem resolution

Alert & push notifications for service and technician information

Omnichannel experience for increased satisfaction

Real-time data download for customer self-service, FAQs and product manuals

Technician App

Increase first-time fix rates

Boost productivity

Enhance communication

Diagnostic and collaboration tools

Form builder, electronic signature and inventory management

Time and job tracking, GPS guidance and offline capabilities

Knowledge management for consistent service quality

Dispatcher Portal

Dashboard control

Core FSM Elements and service triage

Technician management

Technician and asset tracking

Integrated communication

Analytics and business intelligence

Interactable with CRM, provisioning services inventory systems and more

Option to run uber-like operations

Discover the ultimate telecommunications mobility solution – request a demo.

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